Welcome Back

Welcome back to our newsletter, Fingertip Resources! As Discovery Learning grows, change occurs. We have added new employees, as you will see below, modified our branding and made our website and Online Assessment Center easier to use. The goal of our new and improved Fingertip Resources is to give you quick and easy access to useful and relevant ideas, information and resources. Our original newsletter, Excursions, will now be Discovery Learning’s venue for new case studies. It is our desire that you find this newsletter informative and easy to use. As always, we welcome your feedback and ideas.

Anatomy of Change: What's Your Style?

Chris Musselwhite conducted a webinar on the anatomy of change, broadcasted by the Center for Creative Leadership. If you are interested in learning more about the webinar, contact us.

Forcasting Great Service

Demands for rapid international growth press Universal Weather and Aviation to challenge their business model and prepare employees and processes to lift customer service “Out of the Clouds and into the Clear.” Continue to learn more about this article by Sue Kennedy and Chris Musselwhite.

Meet our two newest employees,
Darren and Stephanie.